The image above shows the logos of the world’s most popular websites with their size proportional to popularity (see the interactive version of this image here). Based on this ranking, Google is the most popular website. This doesn’t come as a surprise. Google is my homepage and the first place I go to look up any kind of information. And guess what’s in second place: Facebook. Surprise, surprise… The overwhelming popularity of Facebook exposes just how many people use it, and how often they must visit it.
Facebook is so popular that “for many marketers, their Facebook fan bases have become their largest web presence.” (Jack Neff, “What Happens When Facebook Trumps Your Brand Site?“). It goes beyond a standard brand website by allowing consumers to interact much more. Increasingly, TV commercials and print ads are directing consumers to the brand’s Facebook page instead of it’s website. Biz Stone, the co-founder of Twitter, thinks that brands that utilize social media well “are blending together marketing and customer support and using it to build their brands.” (”Social Media Grows Up“) There is NO better place to do this than within your social media channels. The number of followers you have isn’t the most important factor. Its more about keeping these followers engaged, so they’ll in turn share information with all their friends and followers. As social media expands and evolves, it has the ability to function a lot like a brand’s website.
In Blackshaw’s article, “Do We Still Need Websites?”, he entertains the idea that maybe brands don’t need traditional websites anymore. But actually, the purpose of the traditional brand website is evolving, not disappearing. Brands need to present more engaging websites. Now that consumers can follow a brands every move through Twitter, Facebook, Blogs and other social media sites, it is essential for brands to change how they approach websites. A website can no longer just be a source of information. It instead needs to be the main hub that connects all the various online outlets. It needs to keep the social media sites connected and intertwined, providing the consumer with an overall view of the brand’s entire online presence.
More than ever, consumers demand the ability to interact with brands, and websites need to promote this interaction. They also need to be ready to adapt to any changes that may occur in the social media environment. Websites are still an essential tool for brands. Each brand just needs to rethink how they use this tool.



